1. Introduction
These Terms and Conditions ("Terms") govern the relationship between ROIS Movers ("we" or "us") and our customers ("you") regarding our moving services.
2. License
We grant you a non-exclusive, non-transferable license to use our services for the purpose of moving your items.
3. Services
We provide local and long-distance moving services, including packing, loading, transporting, and unloading your belongings.
We may subcontract certain services to third-party providers.
4. Warranties
We only act as a facilitator between you and our drivers/movers.
We do not warrant the services of our drivers/movers.
All disputes arising from moving services shall be between you and our drivers/movers.
5. Use of Our Services
You may not use our services for any unlawful purpose.
You shall comply with all laws when using our services.
6. Insurance
We do not provide insurance for your goods.
You shall ensure that your goods are covered by appropriate insurance.
7. Dispute Resolution
Any disputes arising from moving services shall be resolved amicably.
Mediation and arbitration shall be used to resolve disputes.
8. Personal Data and Privacy Policy
We shall comply with applicable data protection laws.
You warrant that you are entitled to transfer personal data to us.
9. Charges and Payment
Estimated charges for moving services are available on our website/app.
Charges may be amended at our sole discretion.
10. Disclaimer
Our services are provided on an "as is" basis.
We do not guarantee that our services are error-free or accurate.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of South Africa.
12. Miscellaneous
We may modify these Terms or suspend or discontinue any services at any time.
You may not assign or transfer any rights or obligations under these Terms without our prior written approval.
By using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.